JRogers Posted October 30, 2020 Posted October 30, 2020 Paid for my renewal license on 10/23/2020. They renewed my license for 11/1/2020 now there is a gap and it says not active. Please help, also there is no portal tab in my configuration in admin console. .
asbril Posted October 30, 2020 Posted October 30, 2020 This sounds like worth opening a ticket to customer support
JRogers Posted October 30, 2020 Author Posted October 30, 2020 @asbril ive never had any problems, do you have the address or link to how to open a support ticket?
MrBill Posted October 30, 2020 Posted October 30, 2020 10 minutes ago, JRogers said: @asbril ive never had any problems, do you have the address or link to how to open a support ticket? support@universal-devices.com Include your UUID# with your portal userid. 1
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