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Bose Home speaker 500 not responding...Please check network connection and power supply

perception67
in Amazon Echo

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Posted

Bose Home speaker 500 not responding...Please check network connection and power supply

Trouble shooted

Deleted speaker from both Alexa App and Bose -- cleared all cache and rejoined

Confirmed that the email addresses were the same for Alexa App/ Pandora/ Bose Music App

Factory reset the speaker

factory reset the Router- Netgear Nighthawk AC1900

I can play Pandora from the Bose App but not the Alexa App.  

Has been good/no issues at all until today and all my Bose speakers dropped ( 3 Home Speaker 500 and 1 Soundbar 500 )

 

Any ideas welcomed

 

Thanks- John

I suspect all is well today?  Amazon had a major AWS failure yesterday.  They resolved the incident this morning at 4AM PST.  Most of Alexa worked yesterday but things that didn't all seemed to revolve around Streaming, and API calls to other related services.

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