ISY994 Program Loading Issue

[Bob Chase]

Searched the forum and didn't see this exact issue listed.  When I try to load the  program using the "ISY994 Administrative Console" shortcut, I get a pop-up box that says "unable to launch application".  If I repeatedly double-click on the shortcut, on the fifth double-click, I get a pop-up that says "downloading application" and then it fails to load.  On the sixth double-click the program usually loads normally although very occasionally I have to load the saved local ISY address in the finder box too.  I'm running v4.8.0 software and firmware, loaded in June.  I've tried clearing the Java cache, adding the ISY website, adding the local ISY IP address, completely deleting Java and reloading. 

I'm really confused as to why Java is complaining about the certificates not matching on a .jnlp file it just downloaded.

Happy Trails, Bob

[Techman]

What operating system are you running

When you cleared your java cache did you check all 3 boxes?

Did you download the ISY launcher from here:

    Release 4.8.0 Is Now Official - Current Release, Betas, and Bug Reports - Universal Devices Forum (universal-devices.com)

 

 

[Bob Chase]

@Techman

Yes, I cleared everything - multiple times.  However, I downloaded the launcher from an ISY email.  Later, I would download from a saved address from the Wiki:  http://isy.universal-devices.com/994i/admin.jnlp  The new new Java download from your referenced link says "start.jnlp" and has a different launch behavior.  It also puts a different icon onto the desktop.  Strange that the old link would still be valid.

Thanks very much for your help.

Happy Trails,