Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Can't reach admin console on new ISY, no internet

Featured Replies

Posted

I'm working on a new install at a location that does not yet have an internet connection. Trying to setup about 30 devices. I have a local network created with a router and the latest ISY finder does see the ISY but it won't load me into the console. I updated java and updated the console as I thought those were the issue. 

 

If I completely remove admin console and re install where I have internet and then go back to the house and try and load in, it looks as if it's trying to lose console but the login window never appears.

 

I suspect that this is somehow related to the lack of internet but unclear why that would be. Thoughts?

https://your isy ip address/admin.jnlp

  • Author
3 minutes ago, palayman said:

https://your isy ip address/admin.jnlp

I don't understand the response. The admin console java app launches and finds the ISY it just never loads the prompt for login and thus I cannot actually do anything with the ISY. The web interface loads without issue. 

The ISY Launcher requires an internet connection.

3 minutes ago, Banichi said:

I don't understand the response. The admin console java app launches and finds the ISY it just never loads the prompt for login and thus I cannot actually do anything with the ISY. The web interface loads without issue. 

I was under the impression, perhaps wrongly, that the finder only accesses the correct admin console if you are connected to the internet.  The one I suggested will always be correct.

Paul

  • Author
20 minutes ago, palayman said:

I was under the impression, perhaps wrongly, that the finder only accesses the correct admin console if you are connected to the internet.  The one I suggested will always be correct.

Paul

Ah copy that. I will give it a go here shortly

5 hours ago, Banichi said:

Ah copy that. I will give it a go here shortly

IIRC you have to know the IP address of your ISY to make it work. Without the Internet there is no automatic finding.

  • Author

Yeah okay so I guess I somehow have gotten lucky in the past when using the finder. I did have some issues in the past but it was inconsistent. Was very consistent this time. Luckily I'm no stranger to networking so knowing the IP address is easy. Using the .jnlp from the device does solve my issue. Thanks so much.

Guest
This topic is now closed to further replies.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.