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Unable to sync UD Mobile

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Posted

Downloaded UD Mobile from Play store. Got it to recognize my ISY and set up both remote and local access successfully.

However, when I try to save the system settings and allow the sync to run, I got a Java error and the process hangs.

Error: java.lang. NullPointerException:NLS CMDP object requires a p_id

FYI: ISY is running 5.3.0 and I restarted before I installed UD Mobile.

Also, I have one node running on a local polyglot server (Hue Server). The error seems to happen when syncing that node.

Is there a setting or something I need to change/set on either the ISY to get this to work.

Thanks!

Edited by DVaslow
added info

Hi @DVaslow,

I have sent you a Private Message.  Please email me directly so we can resolve this issue.

 

Regards,

Javier

  • 1 month later...

I'm having the exact same issue. Can you reach out to me as well?

Thanks!

Hi @only1miller,

Do you also have the Hue Node server? If so please be sure it is updated as the OP had an older version causing the error.

Embarassingly, I hadn't noticed that my ISY Remote subscription had lapsed. To be fair, the expired notice was buried a bit, but after renewing the subscription everything worked just fine.

Thanks!

J

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