Polisy Configuration issue

[Adam Ant]

On 9/30/2021 at 10:02 AM, Michel Kohanim said:

@dinostop,

Did you hear beeps during boot up? Polyglot talks to udx (for sys config) using secure MQTT. The only reasons you would see that banner:

1. udx is not running ... please check the status of lights. Only the left most should be on
2. for some reason mqtt is not running. If your node servers work, then this cannot be the case
3. Browser cache 

With kind regards,
Michel

Hello!  I just got my Polisy! Excited to start exploring it.. unfortunately not off to a good start. I have plugged the network port into the port furthest from the power plug, plugged it in the power... I was expecting some beeping and lights flashing etc.  All I got was a light on the far right (as you look at the front) and then nothing else happens.  it also does not appear to connect to my DHCP for a network ID.   Any ideas out there?.. I have raised a support ticket but was hoping to play with it this weekend..

Adam

 

[MrBill]

2 minutes ago, Adam Ant said:

I have raised a support ticket but was hoping to play with it this weekend..

Never fear support will be on it!.   They answer tickets within a few hours usually... maybe a little longer on weekends, but you'll get a reply today.   UDI support is awesome! 

[Adam Ant]

2 minutes ago, MrBill said:

Never fear support will be on it!.   They answer tickets within a few hours usually... maybe a little longer on weekends, but you'll get a reply today.   UDI support is awesome! 

They just responded!  Good to know they are so responsive!!  Thanks @MrBill