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Can't Add ISY Portal to Existing ISY in UD Mobile


mbking

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@Javi,

I've had my ISY on Polisy and an ISY-994i connected to UD Mobile for testing.  The ISY-994i could only be controlled locally because it used Mobilinc Connect for remote connections.  I deactivated Mobilinc Connect and added the ISY-994i to the ISY Portal.  Everything tests out OK and the license shows up in the ISY-994i.  I've gone into Settings and turned on "Use ISY Portal for remote connections" and my Portal Account name shows up in the Portal Account window, same as for ISY on Polisy.  When I click the Search symbol to get the Remote URL, I get a Portal login window, fill out login info and then get the following error.  Not sure whether I'm doing something wrong or this is a bug.  Any help would be appreciated.

Mark

 

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Hi @mbking,

It looks like the search button still points to the old BASIC auth functions, so this is a bug as all portal connections are now oAuth.

As for getting the Remote URL, a list of your ISY Linked to ISY Portal should popup after selecting  your ISY Portal account., so there must have been an error, dialog canceled, or portal creation canceled.   Please click the delete icon next to the Portal window above the URL search, this will not delete the portal just remove the link for the system in app. Now click "Add" in the ISY Portal window and select your Portal account. Note that the app supports multiple Portal accounts so if a Portal account was already entered into the app it should populate as a list item. If this is on a different Portal account select "Add New Portal". Then the list of available ISYs should be shown. After clicking you ISY the remote url should be automatically populated.

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42 minutes ago, Javi said:

Hi @mbking,

It looks like the search button still points to the old BASIC auth functions, so this is a bug as all portal connections are now oAuth.

As for getting the Remote URL, a list of your ISY Linked to ISY Portal should popup after selecting  your ISY Portal account., so there must have been an error, dialog canceled, or portal creation canceled.   Please click the delete icon next to the Portal window above the URL search, this will not delete the portal just remove the link for the system in app. Now click "Add" in the ISY Portal window and select your Portal account. Note that the app supports multiple Portal accounts so if a Portal account was already entered into the app it should populate as a list item. If this is on a different Portal account select "Add New Portal". Then the list of available ISYs should be shown. After clicking you ISY the remote url should be automatically populated.

Got it working; thanks!

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