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Upgrading from an ISY99i to ISY99i Pro?

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Posted

I can't seem to find anything here about what would be involved in this process. Is it merely a firmware update, or would I need to send the unit in?

Also, how much would it cost me?

 

Thanks!

Hi Quixote,

 

You will find the upgrade in the Admin Console menu Help | Purchase Modules web page.

 

It is a firmware upgrade and the cost is $30.00US.

 

Rand

  • Author

Perfect. Thanks for the quick reply.

  • 4 weeks later...
  • Author

I see many upgrades in the store section of the site for the ISY-26, but I was wondering if there would be a way to upgrade not only from the 99i to the 99i Pro (on the modules page), but fromthe 99i to the 99i Pro IR.

Can I open the case and upgrade it myself with the IR system?

Thanks.

Hello Quixote,

 

The IR module is not as simple as the upgrade to Pro, it is a combination of hardware and firmware. We will have to coordinate the process with you. To arrange such an upgrade please fill out a ticket with our support center: UDI Support

 

I see many upgrades in the store section of the site for the ISY-26, but I was wondering if there would be a way to upgrade not only from the 99i to the 99i Pro (on the modules page), but fromthe 99i to the 99i Pro IR.

Can I open the case and upgrade it myself with the IR system?

Thanks.

 

Rand

  • Author

I'll do that. Thank you for the assistance.

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