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data not getting updated and can't query for update


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Posted

Today my ISY crashed and since then none of my devices show a status anymore and a couple also no longer show battery status, though I can see other data is changing. This was about 5 hours ago and my short poll/long poll is at 240/480

I tried querying the node but it did not update the data. Should a query work? (Can that be added if it's not there yet?)

Is there a command I can send from ISY to restart the NS? I did a manual restart it and it fixed two of them (status went to True) but that isn't foolproof - might there an issue there? (I can maybe look into this closer, and report back separately with more info.)

 

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Posted

There's no way to restart a NS from the ISY.
Restarting from the PG3 interface should update all those values. Do a download log package and send that to me. I'll try to look later this week when I'm back home.

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Posted
7 hours ago, JimboAutomates said:

There's no way to restart a NS from the ISY.
Restarting from the PG3 interface should update all those values. Do a download log package and send that to me. I'll try to look later this week when I'm back home.

 

it's okay, the values did get updated eventually. if it happens again, I'll grab a relevant chunk of the logs and send it. the log seems to have reset at midnight so the data from yesterday isn't there anymore.

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