Can't add 2420m

[jweek]

I have a new 2420m and can't get it to link to my isy-99i running 2.7.10.

 

the error is:

 

-200000 Failed writing the high water mark n/a

-200000 Note not added - failed removing link.

 

here is the output from the log:

 

Wed 02/10/2010 05:54:27 PM : ---- Initializing the linked devices ----

 

Wed 02/10/2010 05:54:27 PM : ---- All Linked Devices are now initialized ----

 

Wed 02/10/2010 05:54:27 PM : ---- Add remaining devices ----

 

Wed 02/10/2010 05:54:27 PM : [ 13 F1 F9 1] Removing all links

 

Wed 02/10/2010 05:54:27 PM : [13 F1 F9 1] Querying engine version

 

Wed 02/10/2010 05:54:27 PM : [iNST-ACK ] 02 62 13.F1.F9 0F 0D 00 06 (00)

 

Wed 02/10/2010 05:54:28 PM : [iNST-SRX ] 02 50 13.F1.F9 12.9F.04 27 0D 01 (01)

 

Wed 02/10/2010 05:54:28 PM : [standard-Direct Ack][13.F1.F9-->ISY/PLM Group=0] Max Hops=3, Hops Left=1

 

Wed 02/10/2010 05:54:28 PM : [13 F1 F9 1] Retrieved engine version is i2

 

Wed 02/10/2010 05:54:28 PM : [13 F1 F9 1] Calibrating engine version ensuring support for i2

 

Wed 02/10/2010 05:54:28 PM : [iNST-ACK ] 02 62 13.F1.F9 1F 2F 00 00 00 0F FF 01 00 00 00 00 00 00 00 00 00 06 (00)

 

Wed 02/10/2010 05:54:28 PM : [iNST-SRX ] 02 50 13.F1.F9 12.9F.04 27 2F 00 (00)

 

Wed 02/10/2010 05:54:28 PM : [standard-Direct Ack][13.F1.F9-->ISY/PLM Group=0] Max Hops=3, Hops Left=1

 

Wed 02/10/2010 05:54:29 PM : [iNST-ERX ] 02 51 13 F1 F9 12 9F 04 11 2F 00 00 01 0F FF 01 00 00 00 00 00 00 00 00 00

 

Wed 02/10/2010 05:54:29 PM : [Extended-Direct][13.F1.F9-->ISY/PLM Group=0] Max Hops=1, Hops Left=0

 

Wed 02/10/2010 05:54:29 PM : [] Using engine version i2

 

Wed 02/10/2010 05:54:29 PM : [iNST-ACK ] 02 62 13.F1.F9 1F 2F 02 00 00 0F FF 01 00 00 00 00 00 00 00 00 00 06 (02)

 

Wed 02/10/2010 05:54:29 PM : [iNST-SRX ] 02 50 13.F1.F9 12.9F.04 27 2F 02 (02)

 

Wed 02/10/2010 05:54:29 PM : [standard-Direct Ack][13.F1.F9-->ISY/PLM Group=0] Max Hops=3, Hops Left=1

 

Wed 02/10/2010 05:54:30 PM : [iNST-ERX ] 02 51 13 F1 F9 12 9F 04 11 2F 02 00 01 0F FF 01 00 00 00 00 00 00 00 00 00

 

Wed 02/10/2010 05:54:30 PM : [Extended-Direct][13.F1.F9-->ISY/PLM Group=0] Max Hops=1, Hops Left=0

 

Wed 02/10/2010 05:54:30 PM : [ 13 F1 F9 1] ** Not added ** Remove Device Links failed

 

Wed 02/10/2010 05:54:30 PM : ---- All Remaining Device Added ----

 

any ideas?

 

Thanks, John

[TJF1960]

This is a problem in 2.7.10, the fix is to factory reset the ms and select Link Management > New Insteon Device then add a name, address and select [10.01] (2420M) Insteon Motion Sensor from the drop down box and then press the Add devices found in links and keep existing links.

 

Tim

[jweek]

That did the trick, thanks much!