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Error could not renew credentials


trevorst
Go to solution Solved by Javi,

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Posted

 

I am receiving the error message “Error could not renew credentials “ when connecting to my main ISY. Screen cap below is what I get when I try and sync.

87DDA69C-558E-4557-8358-176ED1D9CC89.png

  • Solution
Posted

Try Settings-Tab > Portal Accounts > Your Account.  It should prompt for login.   Will look into automatic prompt for login.

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