Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Polling Error in Log

Featured Replies

Posted

Please advise on this error ...

Current Status: Connected
Current Version: 0.1.15 [Production]

 
2022-11-18 15:49:43,940 Thread-26 udi_interface ERROR TeslaInfo:pollSystemData: Exception PollSystemData: 'tesla_info' object has no attribute 'DSsolarMeter'
2022-11-18 15:49:43,941 Thread-26 udi_interface ERROR TeslaInfo:pollSystemData: problems extracting data from tesla power wall
2022-11-18 15:49:43,942 Thread-26 udi_interface ERROR TeslaPWController:longPoll: Problem polling data from Tesla system

Edited by chuckl

Can you send me a log with debug enabled

It usually happens if system does not start correctly - it may be you need to power cycle your power wall during start up - to log into it locally - something they recently changed 

 

  • Author

Enclosed is the log package.  I cycled the PW during a startup and it didn't resolve the error. 

If it's any help, this is a new system with app settings:

  • Operational mode: Self-Powered
  • Permission to Export: No
  • Grid Charging: No

In the UI, it looks like it's closely tracking the app values.

TeslaPW_11-19-2022_10207-PM.zip

Looks like you are not looged into the local power wall - Can you log in from Browser?


2022-11-19 08:03:05,414 Thread-6   udi_interface      ERROR    TeslaPWController:tesla_initialize: local authenticated failed. 

  • Author

Thanks for your reply!  I did verify that I entered the correct credentials in the NS config and was logged in shortly after the two 'DSsolarMeterentries were noted in the 0800 hour yesterday as the NS showed "connected" status and was displaying live data.  I verified this by going to a separate browser window successfully gaining entry by entering the same  credentials.

The error persisted to the 1500 hour when I initially wrote this post.  After your response, I repeated the PW POPO procedure multiple times during the first five minutes of a Node Server restart.  The 3rd try seems to have resolved it.  No more error. 

Again, thank you!

I did notice a network error in the log as well

2022-11-19 07:13:48,998 Thread-1259 udi_interface      ERROR    TeslaInfo:pollSystemData: Exception PollSystemData: Powerwall is unreachable: HTTPSConnectionPool(host='192.168.1.71', port=443): Max retries exceeded with url: /api/meters/aggregates (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x8031acee0>: Failed to establish a new connection: [Errno 50] Network is down'))

i'll try to see if I can find a way to reconnect if this happens
 

Guest
This topic is now closed to further replies.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.