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PG3 Not Responding After Update Please Help!!!

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Posted

I saw that PG3 needed to update so I restarted it and now the address for PG3 returns nothing.  I cannot ping the port at 3000 either.  Please help!  I did reboot the Polisy afterwards just to be sure but still nothing.  PG2 continues to work.

Edited by btreinders

Is this on Polisy and, if yes, did you change the port number of ISY on Polisy to be something other than 8080?

  • Author
24 minutes ago, randyth said:

Is this on Polisy and, if yes, did you change the port number of ISY on Polisy to be something other than 8080?

Yes and yes, 8081

The updated version of PG3 does not like to talk to ISY on any port other than 8080, so it fails to launch. You should probably open a ticket with UDI to get instructions on how to reset your ISY port settings.

Or, if you are adventurous, you can try this...

sudo rm /var/isy/FILES/CONF/0.UCF

Be warned, however, that this will clear your ISY's credentials, time zone, and SMTP settings along with resetting the port.

  • Author
3 hours ago, randyth said:

The updated version of PG3 does not like to talk to ISY on any port other than 8080, so it fails to launch. You should probably open a ticket with UDI to get instructions on how to reset your ISY port settings.

Or, if you are adventurous, you can try this...

sudo rm /var/isy/FILES/CONF/0.UCF

Be warned, however, that this will clear your ISY's credentials, time zone, and SMTP settings along with resetting the port.

Thank you.  I submitted a ticket and they effectively did that.  Now I get to go change all the apps and programs that use 8081.  Ugh!

  • Author

Looks like I get to redo all the scenes again too.  None of the devices will turn on or off until I remove them and add them back in.

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