TJF1960 Posted November 26, 2022 Posted November 26, 2022 Hello @bpwwer, I got up this morning and none of my Vue switch modules were reporting in ISY. I see a lot of the same error messages which I don't understand. When you have a moment can you take a look and let me know what you think? Thanks! Tim VUE_11-26-2022_65743_AM.zip
Solution bpwwer Posted November 26, 2022 Solution Posted November 26, 2022 The cause seems to be that "api.emporiaenergy.com" isn't being resolved. It could be a temporary thing where their servers when off-line for a while or it could be something regional/provider related where they aren't able to contact root DNS servers. Or it could be a local issue (I.E. your internet connection was down). I'm able to resolve the name here and I'm able to access the server. You can try with a browser using https://api.emporiaenergy.com and it should respond with an authentication error. The main error is "<urllib3.connection.HTTPSConnection object at 0x8052eb820>: Failed to establish a new connection: [Errno 8] Name does not resolve" It does make multiple attempts and then reports that max re-tries exceeded. Then the node server throws a bunch of errors because it didn't get any data from the servers. 1
TJF1960 Posted December 4, 2022 Author Posted December 4, 2022 Thank you @bpwwer, as you so wisely said, their servers must have been having some trouble. The fault corrected itself and all has been well since. Thank you! -Tim 1
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