Here are details

 

Model is ZWA039 ( I think it supports S2 security, is this an issue?)

My isy returns the following for Z Wave version: Static controller and Z wave version 6.82.01. I believe this shows my Z wave board is version 500? Correct? If not how can I tell which board I have? I cant see the order anymore bought it was bought in 2019.

Z Wave Information shows the following:

Any help greatly appreciated.

 

 

2 minutes ago, ILey said:

Here are details

 

Model is ZWA039 ( I think it supports S2 security, is this an issue?)

My isy returns the following for Z Wave version: Static controller and Z wave version 6.82.01. I believe this shows my Z wave board is version 500? Correct? If not how can I tell which board I have? I cant see the order anymore bought it was bought in 2019.

Z Wave Information shows the following:

Any help greatly appreciated.

 

 

What problems are you having? It's nice to know your board (500series) but that doesn't help us determine what's wrong if we don't know what's wrong.

S2 support or lack of would not cause any issues. 

Edited January 4, 20233 yr by lilyoyo1

Also get an error message as follows when attempting to add:

Here is the level 3 log if it helps.

ISY-Events-Log.v5.3.0__Wed 2023.01.04 09.20.18 AM.txt