oberkc Posted January 24, 2023 Posted January 24, 2023 It also appears that, after migration to IoP, I cannot get any of my battery-operated zwave devices to respond to an interview. As an experiment, I successfully excluded one of the battery zwave devices (a door sensor, in this case) and added it back in. It was missing a node or two, and no longer had an On/Off status available on any of the nodes. Not much good. For now, I guess I will wait to see if anything happens over time. Perhaps there is an update that may address this some day.
Steve L Posted January 25, 2023 Posted January 25, 2023 On 1/21/2023 at 9:33 PM, ISY4Me said: If you assembled the z-wave dongle yourself, please be aware the full zmatter board does not really fit in the dongle. I did not - it came preassembled from UD. They are replacing it.
Hunter Aviator Posted April 16, 2023 Posted April 16, 2023 I followed the upgrade process to upgrade from ISY994 with ZWave to Polisy with ZMatter, and while ISY and powered Zwave devices seemed to migrate just fine, any zwave battery device did not, including locks, motion, etc... I tried waking them up, enabling them in admin console and running ZWave --> Syncronize --> Update with interview however nothing happens. Is there a process I am missing to get my battery zwave devices back online?
Techman Posted April 16, 2023 Posted April 16, 2023 Battery operated devices go to sleep in order to preserve battery life. Did you wake them up by pressing the button on the device before you ran the interview process? You need to start with the Zwave device closest to the Polisy and work out from there.
Hunter Aviator Posted April 17, 2023 Posted April 17, 2023 1 hour ago, Techman said: Battery operated devices go to sleep in order to preserve battery life. Did you wake them up by pressing the button on the device before you ran the interview process? You need to start with the Zwave device closest to the Polisy and work out from there. I did wake them up before selecting interview as well as during the interview running but no change in behavior. ISY doesn't seem to be recognizing any of my battery ZWave devices. My non-battery zwave devices are all behaving as expected.
Techman Posted April 17, 2023 Posted April 17, 2023 You can try excluding them, then including into the Polisy Are they 300, 500 or 700 series zwave devices?
Hunter Aviator Posted April 17, 2023 Posted April 17, 2023 9 hours ago, Techman said: You can try excluding them, then including into the Polisy Are they 300, 500 or 700 series zwave devices? As much as I tried to avoid it, i'm going through that process now. Unfortunately its a few dozen devices so was hoping to avoid it.
Techman Posted April 17, 2023 Posted April 17, 2023 @Hunter Aviator Be sure to do a Zwave backup(s) as you add the devices back.
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