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Node Servers Not Migrating?


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I just moved from Polisy/Zmatter to eisy/Zmatter and migrated my node servers there. I am running the latest 5.5.3 and 3.1.18. Node servers say they are connected but if I look at purchased node servers I see 0 purchased. If I do a restart, I get a license error but they do show up as connected. Just wondering how to fix this?

Gary

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PG3x can only migrate the node servers, not the licenses.  The licenses need to be migrated through the portal.  If you log into your portal account and select migrate under the Select Tools -> Maintenance -> Migrate to there's an option to migrate the licenses from the Polisy to the eisy.

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59 minutes ago, bpwwer said:

PG3x can only migrate the node servers, not the licenses.  The licenses need to be migrated through the portal.  If you log into your portal account and select migrate under the Select Tools -> Maintenance -> Migrate to there's an option to migrate the licenses from the Polisy to the eisy.

Perfect! Thank You very much. I did notice that before in the portal just forgot about it.

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