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Firmware and UI not matched. How to correct


George M
Go to solution Solved by MrBill,

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  • Solution

First get rid of any files named admin.jnlp or start.jnlp that you have laying around.

next clear the Java cache including Installed Applications and Applets (which is a box you need to locate and check, it is not selected by default)

are you using a Mac or Windows?

Windows it's best to use The Launcher.  The first time Launcher is run it should also install an icon on the desktop called IoX Launcher, use that to start the admin console in the future.  The first run does two things 1)install desktop icon, 2)start admin console.

Mac it might be the same launcher (use link above), (some users have no issue, other users can never make Launcher work on Mac)... if launcher doesn't work for you... download admin.jnlp from the ISY... https://IP.Addr.of.isy/admin.jnlp and move it to your desktop.  (Anytime ISY is upgraded that file must be replaced after firmware upgrade.)

Launcher should get the correct admin console each time it's opened from a cloud source.

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