I just starte having some trouble with my installation.

I have ISY 944 firmware version 5.3.4

In reading some posts it keep reading to make sure the firmware and UI is matching. However my UI version is 5.0.2

 

How do I get the UI version to match the firmware of 5.3.4?

First get rid of any files named admin.jnlp or start.jnlp that you have laying around.

next clear the Java cache including Installed Applications and Applets (which is a box you need to locate and check, it is not selected by default)

are you using a Mac or Windows?

Windows it's best to use The Launcher.  The first time Launcher is run it should also install an icon on the desktop called IoX Launcher, use that to start the admin console in the future.  The first run does two things 1)install desktop icon, 2)start admin console.

Mac it might be the same launcher (use link above), (some users have no issue, other users can never make Launcher work on Mac)... if launcher doesn't work for you... download admin.jnlp from the ISY... https://IP.Addr.of.isy/admin.jnlp and move it to your desktop.  (Anytime ISY is upgraded that file must be replaced after firmware upgrade.)

Launcher should get the correct admin console each time it's opened from a cloud source.

Edited February 19, 20232 yr by larryllix

Thank you both Gentlemen,

Followed your directions and am back to normal again.

Again, Thanks