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Z-Wave Smoke/CO + Poly v3x Update = Devices Not Reporting (again)?


TRI0N

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Posted

When we updated to 5.5.9 it was known you might need to redo your smoke detectors. Indeed that was the case for me. Now the following update the day or so later for Polyglot Version 3.1.23 required a reboot and oh boy their back to not reporting. Before I go off busting out the ladder again to reset all the alarms. Is this going to happen every time the System reboots or updates or both? Is there a way to fix them without having to redo each one of them?

TRI0N

Posted

Which smoke detectors are you having an issue with?

When I upgraded to 3.1.23 the Zcombo smoke detectors continued to display their status.

Posted
15 minutes ago, Techman said:

Which smoke detectors are you having an issue with?

When I upgraded to 3.1.23 the Zcombo smoke detectors continued to display their status.

First Alert Z-Wave Smoke/CO Combo Photoelectric 2nd Generation (‎‎1044807).

TRI0N

Posted
37 minutes ago, TRI0N said:

First Alert Z-Wave Smoke/CO Combo Photoelectric 2nd Generation (‎‎1044807).

TRI0N

I only have the Zcombo. You should probably open or update your support ticket.

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