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UD Mobile Stalls and Crashes During Synchronization


dbuss

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Posted

I'm using UD Mobile on my Samsung S21 Ultra. When attempting to Synchronize my Eisy, the app stops and crashes. I've uninstalled and reinstalled the app, cleared the app cache and memory with no change. The message I get is "System UI isn't responding". 

Any help would be greatly appreciated.

 

Thank you!

Posted

If the system is linked to Portal please send me the UUID in a private message and I'll run a remote diagnostic.  I have a little extra time today, or anytime during business hours.

Posted

Per the instructions below from @Javi my problem was resolved by clearing the Google Play Store data and cache.

Thank you @Javi

 

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