Trouble shooting Russound Beta

[dbwarner5]

@bpwwer NS was working fine yesterday. Open the AC today and nothing is showing up. Have restarted the NS a few times as well as the AC. No change. Attached is the log package.  The value for Power is showing 0 for all zones on the NS, yet that is not the case. Some are on, some are off. 

 

thanks.

debug.log.zip pg3-current.log.zip

[dbwarner5]

It may be a problem with my Polisy as now the AC isnt loading properly. 

[dbwarner5]

Rebooted Pollisy.. all is working again. Now need to figure out what went wrong on Polisy......

[bpwwer]

I see in your PG3 log a lot of messages like this:

8/22/2023, 12:26:24 [pg3] error: IoX Response: [MAX TRIES EXCEEDED] [00:0d:b9:53:2a:30] :: [null] :: 5009.897306ms - http://127.0.0.1:8080/rest/ns/profile/12/upload/nls/en_us.txt
8/22/2023, 12:26:24 [pg3] error: Error: POST http://127.0.0.1:8080/rest/ns/profile/12/upload/nls/en_us.txt Failed :: null
8/22/2023, 12:26:24 [pg3] info: ProfileUpload: upload of en_us.txt for slot 12 failed.

Mostly, they seem to be related to uploading the profile files and if the profile files for a node server don't get uploaded, the AC may not display any updates from the node server.

PG3x makes multiple attempts when it sends anything to the IoX.  In general, it should succeed on the first attempt but in your log, the first, sometimes the second and even the third attempt are failing.  

A few people are also seeing this same thing.  I don't know if it's something in PG3x or something in IoX that's causing it, but I'd suggest opening a support ticket.

[dbwarner5]

Not sure either but after a third reboot, my IOX started going crazy. It turns out it enabled over 50 disabled programs so loops were generated and all hell was going on until I could systematically disable them all again.. 

All is up and running as expected for now. thanks!