chris.com Posted September 13, 2023 Posted September 13, 2023 I just migrated from isy994i to eisy tonight. It went well for the most part. I decided to dip my toe into Polyglot 3x. I have a Honeywell TotalConnect alarm system in my home. I installed the node and I believe I successfully connected to my totalconnect account. Now, in my eisy admin console, I have a new item which is the name of my alarm system. Under that it lists all of the dorrs and windows for which there are alarm sensors. Neat! So far so good. What has my scratching my head is that when I select the alarm system heading itself or any of those sensors on the list, their status is always, "Locked." I do have one window open, but it still just says "locked" like all the others. I would think it would show the status of the alarm (armed away, armed stay, disarmed, etc.) and I would think it would show whether any of the senors were "open." I'm super new to this so I suppose it's something I screwed up. If someone could point me in the right direction, I would be grateful. :-)
bpwwer Posted September 13, 2023 Posted September 13, 2023 I believe the original author of the node server has abandoned it. I converted it from PG2 to a PG3 node server but I don't have the hardware to test or debug issues. The fact that it created the zone nodes is a good sign, that means it was able to connect to your account and pull data about the system. I took a quick look at the code and it looks like it is supposed to update the zone status at the "shortPoll" interval (which is in seconds. The default seems to be 2 minutes. Maybe I'm missing something, but looking through the code, I don't see any status called "Locked". Zone status looks like it should be one of OK Bypassed Faulted Troubled Tampered Failed Alarm Unknown With all node servers, it's best to check the log if you're having issues. In this case, I'd recommend that you do the following: Restart the node server Click the Log button to display the log Switch the log level to "Debug" Once the node server starts it should query your TotalConnect account for panel information and then query for information about each zone. After that, every 2 minutes it should query again for the zone info. If what's in the log doesn't make any sense to you, use the button to download the log and then send it to me in a PM.
Andy P Posted September 24, 2023 Posted September 24, 2023 After reading this post, I decided to try the TotalConnect plugin with my EISY (v5.7.0) Installed the node server and waited for it to populate the nodes. No problem. A couple minutes later I had 23 nodes corresponding to the wired and wireless zones on my Honeywell panel. However, all the nodes showed status of 'off'. I correctly guessed that I had to restart the admin console for the status to look right. After a restart I am seeing all the zones 'ok', or 'faulted' as expected and the high level node as 'disarmed'. I wonder if the OP just needs to restart the admin console to get the status to change from 'locked' to the correct status. I decided to write a simple program to turn on a light when the window in my office was opened. Well, it worked, but of course since the polling interval is set to 120 seconds, it took almost 2 minutes before the light turned on. I don't expect to use the connection for any real time events so I don't plan to change the polling interval. I will probably use it to turn on the random away lights program when the alarm is armed. Bob, thanks for porting this and seems to be working right, at least for me. Andy
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