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Posted

I am trying to link a 2342-2 and I get this error no matter what model I choose to link.

The Following devices could not be added:

47.AE.A1 (2432) Remote Linc

- Cannot determine Insteon Engine

 

Error...

Any ideas ?

Posted

Make sure your remotelinc is fully charged.

Put the remotelinc into the linking mode (hold down the set button until the led begins a slow flash)

In the admin console, under "link management", click on "Link a Remotelinc 2"

If you're still having trouble linking, then bring the remotelinc closer to your PLM.

 

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Posted

I had to remove the cover to get a clear view of the proper address.  My problem was I had the wrong address on my keylinc ...

Thanks Techman for your help.

 

 

 

Posted

Glad you found your solution.

Misread ID is one of the more common issues. Some are hard to determine between some characters.

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