Kentinada Posted January 8 Share Posted January 8 First, I have never received any response from Resideo Support regarding resetting my old password on the Honeywell Home Developer site. So I decided to try using a new email address. I created an account with my new email address (one I would only use for this purpose) and I got all the way through the node server installation instructions to the last step where it failed. From the installation instructions on GitHub, both my thermostats show up, I click CONNECT and then it hangs and never gets to the point in the instructions below where it shows the User ID. So I'm back to dead in the water with Honeywell Thermostats. Anyone else made it this far and farther? Quote Link to comment
Kentinada Posted January 12 Author Share Posted January 12 I opened an issue on GitHub for this plugin but have had no response from the author. Quote Link to comment
Goose66 Posted January 12 Share Posted January 12 I believe this plugin was ported from PG2 by @bpwwer several years ago. I don't believe the original developer is involved at this point. Quote Link to comment
Goose66 Posted January 12 Share Posted January 12 (edited) I chatted with Resideo support. They can see my thermostats and the "ISY Node server HomeAutomation" app or integration. This particular support rep doesn't seem to think anything has changed on their end. I wonder if the current problem lies with the authorization step. It asks you to specify "https://udi-honeywellhome-auth.azurewebsites.net/auth" as the authorization callback. This appears to be a website created by the original developer dbarentine 5 years ago. I wonder if it still functions? Sounds like this plugin needs to be brought up to newer standards and more tightly integrated with UD's oAuth and websocket infrastructures. Still doesn't explain why resideo support is not responding to password reset requests, however. Edited January 12 by Goose66 Quote Link to comment
Kentinada Posted January 12 Author Share Posted January 12 32 minutes ago, Goose66 said: I chatted with Resideo support. @Goose66 how did you pull that off?? I cannot get anyone to return any contact. Quote Link to comment
Goose66 Posted January 12 Share Posted January 12 Selecting "Chat with a specialist" at the bottom of this page: https://www.resideo.com/us/en/support/ Quote Link to comment
CLipman Posted June 29 Share Posted June 29 @Kentinada have you managed to get it working yet? I just tried again, even creating a new account, and the resideo auth from the azure server continues to fail each time. Quote Link to comment
Kentinada Posted June 30 Author Share Posted June 30 No, I did not. I sold my Honeywell thermostats and replaced them with Ecobee. Very happy with them. And they interface to the EISY though a plugin with no problem. Quote Link to comment
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