Node Server does not start

[SteveT]

Hi - trying this node server, after installation - I enter in credentials, but the Node server does not start.

When I try to open the log for the NS, i get the following:  Any ideas?

Thank you,

Steve

https://192.168.1.15:3000/logs/00:0d:b9:5d:95:f0_12: 404 Not Found

Here is additional info from the pg3 log-

3/15/2024, 21:14:27 [pg3] info: checkLicense:: Schlage Valid subscription license found. Expires: 2024-04-16T02:51:32.000Z 3/15/2024, 21:14:27 [pg3] info: startNs:: Schlage finished update check 3/15/2024, 21:14:27 [pg3] info: [Schlage(12)] :: Starting NodeServer - Version 3.0.1 3/15/2024, 21:14:27 [pg3] info: startNs:: Schlage updating database (enabled, timestarted) 3/15/2024, 21:14:27 [pg3] error: [Schlage(12)] :: STDERR: Traceback (most recent call last): File "/var/polyglot/pg3/ns/000db95d95f0_12/./main.py", line 9, in <module> 3/15/2024, 21:14:27 [pg3] error: [Schlage(12)] :: STDERR: from schlagens import SchlageNS ModuleNotFoundError: No module named 'schlagens'

Edited March 16 by SteveT
update info

[Goose66]

@SteveT Sorry I missed this one. Did you get this fixed? It looks like an incomplete installation of the code. You may want to try the new version I just uploaded to see if it runs. 

[SteveT]

@Goose66 - i will try, thanks.

Nope, no dice, still getting the issue where i cannot even view the log.

Edited April 10 by SteveT

[Goose66]

Can you post the PG3 log where you tried to start it?

[SteveT]

Here is the tail of the log from the file system - as I cannot get it from the UI.

Thanks @Goose66

 

ModuleNotFoundError: No module named 'schlagens'

 

4/10/2024, 17:40:06 [pg3] info: [Schlage(20)] :: Exit cause code: 1 - signal: null

4/10/2024, 17:40:06 [pg3] info: startNs:: Schlage starting polls

4/10/2024, 17:40:06 [pg3] info: Starting Schlage Expire Check timer

4/10/2024, 17:40:06 [pg3] info: Checking if Schlage has expired

4/10/2024, 17:40:06 [pg3] info: Starting Schlage Info timer 0

4/10/2024, 17:40:06 [pg3] info: Starting Schlage Version Check timer

4/10/2024, 17:40:07 [pg3] info: set to expire on 2024-04-16T02:51:32.000Z

4/10/2024, 17:40:07 [pg3] info: EXPIRE CHECK: Schlage subscription expires in 5 days

4/10/2024, 17:40:21 [pg3] info: set to expire on 2024-04-16T02:51:32.000Z

4/10/2024, 17:40:21 [pg3] info: EXPIRE CHECK: Schlage subscription expires in 5 days

[Goose66]

You may want to open a ticket. I think your PG3 must be corrupt somehow. The installation appears to either be incomplete or there may be a permissions error, but it seems it can’t find the main folder of the installation that contains the plugin code.

Edited April 11 by Goose66