SteveT Posted March 16, 2024 Posted March 16, 2024 (edited) Hi - trying this node server, after installation - I enter in credentials, but the Node server does not start. When I try to open the log for the NS, i get the following: Any ideas? Thank you, Steve https://192.168.1.15:3000/logs/00:0d:b9:5d:95:f0_12: 404 Not Found Here is additional info from the pg3 log- 3/15/2024, 21:14:27 [pg3] info: checkLicense:: Schlage Valid subscription license found. Expires: 2024-04-16T02:51:32.000Z 3/15/2024, 21:14:27 [pg3] info: startNs:: Schlage finished update check 3/15/2024, 21:14:27 [pg3] info: [Schlage(12)] :: Starting NodeServer - Version 3.0.1 3/15/2024, 21:14:27 [pg3] info: startNs:: Schlage updating database (enabled, timestarted) 3/15/2024, 21:14:27 [pg3] error: [Schlage(12)] :: STDERR: Traceback (most recent call last): File "/var/polyglot/pg3/ns/000db95d95f0_12/./main.py", line 9, in <module> 3/15/2024, 21:14:27 [pg3] error: [Schlage(12)] :: STDERR: from schlagens import SchlageNS ModuleNotFoundError: No module named 'schlagens' Edited March 16, 2024 by SteveT update info
Goose66 Posted April 9, 2024 Posted April 9, 2024 @SteveT Sorry I missed this one. Did you get this fixed? It looks like an incomplete installation of the code. You may want to try the new version I just uploaded to see if it runs.
SteveT Posted April 10, 2024 Author Posted April 10, 2024 (edited) @Goose66 - i will try, thanks. Nope, no dice, still getting the issue where i cannot even view the log. Edited April 10, 2024 by SteveT
Goose66 Posted April 10, 2024 Posted April 10, 2024 Can you post the PG3 log where you tried to start it?
SteveT Posted April 10, 2024 Author Posted April 10, 2024 Here is the tail of the log from the file system - as I cannot get it from the UI. Thanks @Goose66 ModuleNotFoundError: No module named 'schlagens' 4/10/2024, 17:40:06 [pg3] info: [Schlage(20)] :: Exit cause code: 1 - signal: null 4/10/2024, 17:40:06 [pg3] info: startNs:: Schlage starting polls 4/10/2024, 17:40:06 [pg3] info: Starting Schlage Expire Check timer 4/10/2024, 17:40:06 [pg3] info: Checking if Schlage has expired 4/10/2024, 17:40:06 [pg3] info: Starting Schlage Info timer 0 4/10/2024, 17:40:06 [pg3] info: Starting Schlage Version Check timer 4/10/2024, 17:40:07 [pg3] info: set to expire on 2024-04-16T02:51:32.000Z 4/10/2024, 17:40:07 [pg3] info: EXPIRE CHECK: Schlage subscription expires in 5 days 4/10/2024, 17:40:21 [pg3] info: set to expire on 2024-04-16T02:51:32.000Z 4/10/2024, 17:40:21 [pg3] info: EXPIRE CHECK: Schlage subscription expires in 5 days
Goose66 Posted April 11, 2024 Posted April 11, 2024 (edited) You may want to open a ticket. I think your PG3 must be corrupt somehow. The installation appears to either be incomplete or there may be a permissions error, but it seems it can’t find the main folder of the installation that contains the plugin code. Edited April 11, 2024 by Goose66 1
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