Joe Casullo Posted June 3 Posted June 3 When I am away from home and therefore connected via the cloud, ELK nodes do not update on my favourites screen nor can I connect to the PG3 node server on the Plugins (BETA). Anyone else having the same issues?
Jimbo.Automates Posted June 3 Posted June 3 Works fine for me on my Android phone.Sent from my Pixel 8 Pro using Tapatalk
Joe Casullo Posted June 3 Author Posted June 3 Sorry, I should have mentioned that I use an iPhone. I've also noticed that when I am on my local WiFi only the first in the list of Local Networks works. The other WiFi networks in the list are on the same VLAN and therefore my iPhone has the same IP address. Only the ELK node server does not respond when on these other WiFi networks. Thanks,
Javi Posted June 3 Posted June 3 Please first verify eisy's firmware is at least 5.8.3 and UD Mobile is on the latest version, if not upgrade and retest. There was a bug in earlier firmware which caused issues for many users. 1
Joe Casullo Posted June 3 Author Posted June 3 I was on firmware 5.8.0 and upgraded to 5.8.3 and my UD Mobile is at 1.1.64. Nothing changed, my favourites do not update and I cannot connect to the Admin/ Plugins (BETA) to see the Node Servers, I get the following error (see attached image). Thank you.
Javi Posted June 4 Posted June 4 Please open a ticket and include your UUID, and a copy of the screenshot and/or link to this post. Also in the ticket please clarify if this is ELK only or all Devices. Thanks
Recommended Posts