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Ratgdo Device is not discoverable by UDI Plug-in

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Posted

I recently purchased a Ratgdo device for one of my Lift Master GDOs. I configured the dives, installed it and it worked flawlessly! Based on that experience, I purchased 4 additional units for my remaining GDOs. After configuring the new nodes, I attempted to install the first of the additional Ratgdo devices, but it was not discovered. I decided to reinstall the Plug-in and try again, but that did not work. In fact, the original device was no longer recognized by the Ratgdo Plug-in.

I now get this message when I try to discover devices

A Discover or device command was attempted with no MQTT connection established. Wait for the plugin to establish a connection to the MQTT broker before attempting Discover or device commands.

Waited overnight, but nothing changed.

Please advise on potential solutions.

I have attached the log file for your reference.

ratgdo_6-16-2024_85600_AM.zip

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