Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Anyone having portal connectivity issues?

Featured Replies

Posted

Starting last night my alexa integration stopped working. (alexa would make the tone like the command worked by the skill command to turn on a light didn't work. This morning I started looking deeper. From UD mobile everything works fine controlling my ISY as long as I am local, if I disable wifi and try to test remote connection from the app it times out. If I login to the isy portal it tells me my ISY is online with firmware 5.3.4. If I goto ISY information in the portal all it shows me is the UUID, all the other fields are blank. I also see nothing under logs, If I click on events or errors it just sits there saying retrieving.

I also keep getting an HTTP error 408 from the Portal website.

Is there a portal issue going on?

I am experiencing the same issue with Google Home. Just recently as well.

In addition to HTTP error 408, I'm also receiving a "Devices are not available" message as well. I can control things locally just fine. Seems to be related to the portal access.

Edited by stimpy2k

I also started experiencing issues 7/17 early in the morning. Can't seem to figure out if it's a Portal issue or a DNS issue.

Guest
This topic is now closed to further replies.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.