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Aeotec recessed door sensor, strange message.

AnthemAVM
in eisy

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Posted

Hello, 

 

I am trying to add another Aeotec Recessed Door Sensor, and it removes fine from the mobile app, but when I add I get this message. Factory reset it, and still getting this message. 

 

Requests the client to ask the user to specify the set of keys to grant the device. 

 

Any thoughts on what I am doing wrong, as I wasn't able to find an answer with Google. 

 

Thanks

Solved by Techman

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  • Solution

If you're adding it with S2 authentication then it's is looking for an access code.

Try adding it using S0 (no security) which also draws less battery current over the life of the battery.

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