Requesting extra retries

[lhranch]

I'm not sure whether this is an eisy feature or an Insteon native feature, but I'll try here first.

I have a 2477D Dual Band dimmer. It's in a remote location where it almost always responds well... but not always, due to distance, or noise interference, or some other reason.

I have a periodic program that queries (via a scene) a half dozen of these very remote devices (other buildings, outdoor installations) and then sends me a notification if any of them are not responding (indicating that there's likely a GFCI breaker needing to be reset so other equipment in that location has power). It works very reliably except for devices at this one location, which fail to respond maybe one out of 10-20 times.

Now, the question: While tooling around inside the Admin Console, I have occasionally come across a setting that allows me to increase the retries for failed attempts. I'd like to increase it in this case. But I don't remember exactly where it is or how to get there. When I go looking for it, both on the device screen and on the scene's screen, I can't call it up.

Can someone tell me if there is a way to do what I want to do here, and how to access it?  Thanks.

[Techman]

I don't believe there's an option for retries on the 2477.  You could add a plug-in module that would act as a repeater and most likely improve you insteon communications. You should also verify that both sides of your powerline are bridged via dual band modules.

Take a look at these links

INSTEON Signal / Noise Troubleshooting - Universal Devices, Inc. Wiki

INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki

INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki

 

[Guy Lavoie]

You could possibly add actual repeats of the command if they're being initiated by a program. Such as send the command, wait a few seconds, and then send it again.