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PG3 Not Recovering After Power Failure


AllDigital

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In the last year we have had 3-4 power outages at my house. Three of them related to city work. After the power comes back on the EISY recovers 100% and functions normally, but the nodes in the PG3 all seem to be stuck. I've got a Ring plug-in and an Elk M1 plug-in configured in the PG3. Last night we had another 3 hour city power outage. I went to test my doorbell and motion integration this afternoon and sure enough it didn't work, nor did my Elk integrations. This is really annoying, since we are often gone and depend on those for security. We never had any issues under the old ISY99i, but with PG3 it never seems to recover correctly. When I launched the PG3 dashboard (after logging into it) the PG3 and plug ins looked fine, but they said they had been up for one week and three days (not possible with a three hour outage). The Elk Controller and the Ring would not populate in my EISY Admin device, but in the dashboard they showed connected. So I did a manual restart of the ring plug-in and it showed up correctly and started functioning. I also did a reset of the Elk plug-in and it reset its uptime, but even 5 minutes later it still did not show up. So I stopped and started the Elk plug-in and then it came online and worked. This is an easy enough fix, but having them go cold on me when I don't know it is a huge issue. Does anyone know how to force PG3 and the plugins/nodes to recover better after an extended power outage?

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