Unable to backup ISY

[rusgrafx]

I was trying to update ISY99i v 2.7.6 to the latest firmware, but keep getting an error during Backup.

 

The error message is:

Could Not Retrieve File /CONF/23.PRP

 

Telnet shows that this file is 0 byte.

 

The result - broken backup zip.

I don't want to lose any settings. What could I do? Any suggestions?

Thanks.

 

P.S. Programs export without any errors.

[Sub-Routine]

Hi rusgrafx,

 

Telnet to the ISY and remove the file.

 

RF /CONF/23.PRP

 

Rand

 

I was trying to update ISY99i v 2.7.6 to the latest firmware, but keep getting an error during Backup.

 

The error message is:

Could Not Retrieve File /CONF/23.PRP

 

Telnet shows that this file is 0 byte.

 

The result - broken backup zip.

I don't want to lose any settings. What could I do? Any suggestions?

Thanks.

 

P.S. Programs export without any errors.

[rusgrafx]

Telnet to the ISY and remove the file.

 

Thanks, Rand.

 

That worked and it appears nothing got lost (with exception of configured email address). Now I'm a happy camper again. Riding on 2.7.15 firmware.

 

Thanks again.

[Sub-Routine]

That should not have affected your notification settings. It was a file containing the notes on a device (PRoPerties).

 

The upgrade should have migrated your email.