Ted Ballou Posted April 27 Posted April 27 Help, after EISY update to 5.9.1. have lost all communications with insteon devices other than a handshake in communications log. always errors when writing updates to devices. I have tried a brand new modem. EISY sees modem and updates it. But when it goes to update other insteon devices just gets a ack from them that's it. I have had to replace the modem on the eisy before and never had a problem. Also have done the same with my isy994. I did verify my modem works as I used it with my isy994 to test it. So i am convinced i don't have a modem problem. I have a small network of only 15 devices all are located within 1500 sq feet. and prior i never had any latency in communication. Quote
Ted Ballou Posted April 27 Author Posted April 27 Also unable to create ticket, I just get spinning spokes when trying. Please help Quote
paulbates Posted April 27 Posted April 27 For submitting the ticket, do you have ad/content blockers on your browser? Try again in a private window or turn off ad/content blockers for universal-devices.com... or try a different browser Quote
Ted Ballou Posted April 27 Author Posted April 27 Thanks for suggestion, but it just works today, maybe site was down yesterday. But thanks again will do if i have that problem again. Quote
Ted Ballou Posted April 30 Author Posted April 30 Michel Kohanim from UD helped me out, the problem was and still is noise where my PLM was. Still don't know the cause but relocating the PLM across the house fixed 95% of it. Quote
BoomerangThree Posted April 30 Posted April 30 Similar issue here and rebooting PLM solved it immediately. Quote
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