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A full-screen app on your home screen with push notifications, badges and more.

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isy portal down?

cwhogan
in UD Portal

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Posted

My Alexa integration stopped working so I tried to get into the My ISY and I keep getting errors.  Is anyone else having this issue?  6/12 @ 7am ET.

Solved by bmercier

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While I don't get errors, I don't get any response getting past the button on the login screen. I can click Portal Login or Go to my ISY.... nothing happens at all

EDIT: I eventually get a 429 error, too many retries.. meaning my spastic pressing of the login button is getting rejected 🤪

Edited by paulbates

  • Author

even if you enter the wrong credentials, you get the same error message.  So while the login page is up, the back-end appears to be down.  Mobile app gets errors too.

Down here too.

Worked fine yesterday

Alexa unresponsive and I get HTTP error 429 when logging in to portal

same...down all morning, no access to portal.  why no notifications I wonder.

down in Toronto also

NOW WORKING!!!

Edited by dantoronto

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.