I have a 6-button keypad controlling a ceiling fan/light combo via a fanlinc.  This week, the two decided to stop talking while I was out of town.  Wife isn't a big fan of the automation, less so when it stops working.  The set up is the on button turns the light on, off turns it off.  Buttons A thru C control the fan speed.  The fanlinc and keypad are controllable through the admin console separately - the button illuminate appropriately when activated on the console and the fan/light turn on according to their programing.  The Polisy is up-to-date and rebooted.  The light turns on with Alexa.  Is there any other fixes I can do aside from nucing the scenes and rebuilding them?

My experience with keypads is that they can get flaky after a few years of use. A simple thing to eliminate a few possibilities is to

• Factory reset the keypad
• In iox, right click on the keypad ("on"button) and pick restore device

Try that and report back. If that doesn't work there are more detailed things to do

Edited June 13Jun 13 by paulbates

That fixed it.  Thank you.