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Show PLM or Device Links Table Fails

Featured Replies

Error message = "No Records Found"

Show IoX Links Table works properly.

I'm running eisy-ui 1.4.5 (all up-to-date software as of 10/20/26).

Solved by Javi

This has been reported previously. In my case, opening the AC demonstrated that the routine was running and the eisy was receiving links from the PLM; the results just weren't being displayed, as if the display routine prematurely aborted. There may have been some questioning from the UDI team whether this was local or remote (through my.isy.io). In my case it was local.

  • Solution

Replicated, should be fixed in the next version. Until then it works if used directly from Left Click on Node in list > Configuration.

fix ID: universaldevices/eisy-ui/pull/123

  • Author

Great to hear. I'll wait to upgrade when it goes to production. Thanks!

  • Author

I installed the version with this fix today and tested the PLM Links Table function. While it not longer errors with "No records found", it been running for over an hour and has still not returned any links. The old Admin Console returns links over 10 - 20 minutes. Instead the fix displays a spinning blue wait icon next to "PLM Links Table" along with presenting Stop and Close buttons. Pressing Stop button returns: "No records found".

I don't think this is resolved yet.

@mflieger Just wondering whether the eisy needed a reboot to work properly after the installation of the new IoX. I routinely do this. I haven't seen clear guidance from UDI on when a reboot is needed.

  • Author

I also routinely reboot after waiting for at least an hour after any eisy firmware update.

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