Anyone else getting a 500 error on backup attempt?

Version eidy-ui

For me, I don't get that Error 500:

Running versions appear the same as yours (I did reboot following each upgrade):

Edited 8 hours ago8 hr by GPritchard

This just started. Worked fine a couple of days ago. Did try a hard re-start, no effect.

Figured it out, if you disable PG3 in eisy-ui. backup will not work. If enable works.

Just now, EricBarish said:

Figured it out, if you disable PG3 in eisy-ui. backup will not work. If enable works.

Very interesting. Is this something that is really reproductible.

If so, replicate the error and check what error you are getting in the eisy-ui logs.

You can also open a ticket and send your log after replicating this error.

Yes it is reproductible. Here is the section with the error codes, looks like something to do with the plugins.

All plugs have been moved from PG3 and are now working, but not deleted in PG3.

this error with PG3 disabled on backup try.

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2026-10-24 12:02:24 [error] web: Backup failed: Error: socket hang up

at AxiosError.from (/var/eisyui/node_modules/axios/dist/node/axios.cjs:874:24)

at RedirectableRequest.handleRequestError (/var/eisyui/node_modules/axios/dist/node/axios.cjs:3299:25)

at RedirectableRequest.emit (node:events:509:28)

at eventHandlers.<computed> (/var/eisyui/node_modules/follow-redirects/index.js:49:24)

at ClientRequest.emit (node:events:509:28)

at emitErrorEvent (node:_http_client:109:11)

at Socket.socketOnEnd (node:_http_client:617:5)

at Socket.emit (node:events:521:24)

at endReadableNT (node:internal/streams/readable:1735:12)

at process.processTicksAndRejections (node:internal/process/task_queues:90:21)

at Axios.request (/var/eisyui/node_modules/axios/dist/node/axios.cjs:4339:41)

at process.processTicksAndRejections (node:internal/process/task_queues:104:5)

at async eisyBackup (/var/eisyui/dist/server/services/system.js:600:33)

at async /var/eisyui/dist/server/routes/api/authenticated/system.js:86:18

2026-10-24 12:02:24 [error] web: Error with API request to GET /api/system/backup/create: socket hang up

eisy-logs-2026-10-24T16-04-30.zip