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Won't Work Reliably

johnmsch

By johnmsch
in INSTEON Communications Issues

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johnmsch Experienced

johnmsch

Posted
Posted

I setup the following program so I could hit the toggle switch up on my 2466SW ToggleLinc Relay, when its already on, to start a 5 minute countdown to then turn it off:

 

If

Status 'Shop Fan' is On

And Control 'Shop Fan' is switched On

Then

Wait 5 minutes

Set 'Shop Fan' Off

Else

- No Actions - (To add one, press 'Action')

 

While that works fine, about half the time I turn the fan on, 5 minutes later, it goes off. I modified the program to tell me when its starting the 5 minute countdown:

 

If

Status 'Shop Fan' is On

And Control 'Shop Fan' is switched On

Then

Set 'Garage - Rear' Off

Set 'Shop Fan' 250 (Beep Duration)

Wait 1 second

Set 'Garage - Rear' On

Set 'Shop Fan' 250 (Beep Duration)

Wait 5 minutes

Set 'Shop Fan' Off

Else

- No Actions - (To add one, press 'Action')

 

Now I can actually see (and hear) when the 5 minute countdown is starting. Again, about half the time I first turn the switch on, the lights go off, then on, and 5 minutes later the fan shuts off.

 

Why is this happening? If the fan is off, and I turn it on, how could that initiate the countdown?

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LeeG Advanced

LeeG

Posted
Posted

Sounds like you have a communication problem between the ToggleLinc location and the ISY/PLM, maybe only when the fan is on. The ToggleLinc is being turned Off but the ISY is not aware of the state change. The next time the ToggleLinc is turned On the ISY status is On when the Control On is received.

 

Have someone switch the ToggleLinc On and Off and watch the Admin Console status of the ToggleLinc. If the status fails to change to Off when the ToggleLinc is turned Off that would generate the results you are seeing. It would be an intermittent problem based on the frequency you indicate.

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johnmsch Experienced

johnmsch

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Posted

Thanks for the reply. Haven't had a chance to get someone to monitor this yet, but its getting even weirder.

 

There have been a few times when I turn the fan on, and the lights blink on/off 3-5 times! Here is the program as it exists now:

 

If
       Status  'Shop Fan' is On
   And Control 'Shop Fan' is switched On
Then
       Set 'Garage - Rear' Off
       Set 'Shop Fan' 250 (Beep Duration)
       Set 'Garage - Rear' On
       Set 'Shop Fan' 250 (Beep Duration)
       Wait  5 minutes 
       Set 'Shop Fan' Off
Else
  - No Actions - (To add one, press 'Action')

I just ran another test, and the lights blinked on/off two times. For this test, I verified in the console that the current state of the fan was off. I started the Event Viewer, then switched the fan on. Here is the Event Viewer log. "Shop Fan" is 17.A6.68, and "Garage - Rear" is 17.A6.F7

 

Wed 03/02/2011 09:25:35 PM : [iNST-SRX ] 02 50 17.A6.68 00.00.01 CB 11 00 LTONRR (00)

Wed 03/02/2011 09:25:35 PM : [standard-Group][17.A6.68-->Group=1] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:35 PM : [ 17 A6 68 1] DON 0

Wed 03/02/2011 09:25:35 PM : [ 17 A6 68 1] ST 255

Wed 03/02/2011 09:25:36 PM : [iNST-SRX ] 02 50 17.A6.68 00.00.01 CB 11 00 LTONRR (00)

Wed 03/02/2011 09:25:36 PM : [standard-Group][17.A6.68-->Group=1] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:36 PM : [ 17 A6 68 1] DON 0

Wed 03/02/2011 09:25:36 PM : [iNST-SRX ] 02 50 17.A6.68 00.00.01 CB 11 00 LTONRR (00)

Wed 03/02/2011 09:25:36 PM : [standard-Group][17.A6.68-->Group=1] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:36 PM : [iNST-SRX ] 02 50 17.A6.68 0F.9D.40 41 11 01 LTONRR (01)

Wed 03/02/2011 09:25:36 PM : [standard-Cleanup][17.A6.68-->ISY/PLM Group=1] Max Hops=1, Hops Left=0

Wed 03/02/2011 09:25:37 PM : [ 17 A6 68 1] DON 0

Wed 03/02/2011 09:25:37 PM : [iNST-ACK ] 02 62 17.A6.F7 0F 13 00 06 LTOFFRR(00)

Wed 03/02/2011 09:25:37 PM : [iNST-SRX ] 02 50 17.A6.F7 0F.9D.40 2B 13 00 LTOFFRR(00)

Wed 03/02/2011 09:25:37 PM : [standard-Direct Ack][17.A6.F7-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:37 PM : [iNST-ACK ] 02 62 17.A6.68 0F 30 FA 06 BEEP (FA)

Wed 03/02/2011 09:25:37 PM : [iNST-SRX ] 02 50 17.A6.68 0F.9D.40 2B 30 FA BEEP (FA)

Wed 03/02/2011 09:25:37 PM : [standard-Direct Ack][17.A6.68-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:38 PM : [iNST-ACK ] 02 62 17.A6.F7 0F 11 FF 06 LTONRR (FF)

Wed 03/02/2011 09:25:38 PM : [iNST-SRX ] 02 50 17.A6.F7 0F.9D.40 2B 11 FF LTONRR (FF)

Wed 03/02/2011 09:25:38 PM : [standard-Direct Ack][17.A6.F7-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:38 PM : [iNST-ACK ] 02 62 17.A6.68 0F 30 FA 06 BEEP (FA)

Wed 03/02/2011 09:25:38 PM : [iNST-SRX ] 02 50 17.A6.68 0F.9D.40 2B 30 FA BEEP (FA)

Wed 03/02/2011 09:25:38 PM : [standard-Direct Ack][17.A6.68-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:39 PM : [iNST-ACK ] 02 62 17.A6.F7 0F 13 00 06 LTOFFRR(00)

Wed 03/02/2011 09:25:39 PM : [iNST-SRX ] 02 50 17.A6.F7 0F.9D.40 2B 13 00 LTOFFRR(00)

Wed 03/02/2011 09:25:39 PM : [standard-Direct Ack][17.A6.F7-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:39 PM : [iNST-ACK ] 02 62 17.A6.68 0F 30 FA 06 BEEP (FA)

Wed 03/02/2011 09:25:39 PM : [iNST-SRX ] 02 50 17.A6.68 0F.9D.40 2B 30 FA BEEP (FA)

Wed 03/02/2011 09:25:39 PM : [standard-Direct Ack][17.A6.68-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:40 PM : [ 17 A6 F7 1] ST 0

Wed 03/02/2011 09:25:40 PM : [ 17 A6 F7 1] ST 255

Wed 03/02/2011 09:25:40 PM : [ 17 A6 F7 1] ST 0

Wed 03/02/2011 09:25:40 PM : [iNST-ACK ] 02 62 17.A6.F7 0F 11 FF 06 LTONRR (FF)

Wed 03/02/2011 09:25:40 PM : [iNST-SRX ] 02 50 17.A6.F7 0F.9D.40 2B 11 FF LTONRR (FF)

Wed 03/02/2011 09:25:40 PM : [standard-Direct Ack][17.A6.F7-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:40 PM : [ 17 A6 F7 1] ST 255

Wed 03/02/2011 09:25:40 PM : [iNST-ACK ] 02 62 17.A6.68 0F 30 FA 06 BEEP (FA)

Wed 03/02/2011 09:25:41 PM : [iNST-SRX ] 02 50 17.A6.68 0F.9D.40 2B 30 FA BEEP (FA)

Wed 03/02/2011 09:25:41 PM : [standard-Direct Ack][17.A6.68-->ISY/PLM Group=0] Max Hops=3, Hops Left=2

 

What could be causing this?

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LeeG Advanced

LeeG

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Posted

The ToggleLinc is sending multiple Group Broadcast On messages. When the first is received the ISY changes the status to On. When the next On is received it looks like the Program is being triggered because it looks like multiple presses of the toggle.

 

Wed 03/02/2011 09:25:35 PM : [iNST-SRX ] 02 50 17.A6.68 00.00.01 CB 11 00 LTONRR (00)

Wed 03/02/2011 09:25:35 PM : [standard-Group][17.A6.68-->Group=1] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:35 PM : [ 17 A6 68 1] DON 0 First Group Broadcast ON – Status set to ON

Wed 03/02/2011 09:25:35 PM : [ 17 A6 68 1] ST 255

 

Wed 03/02/2011 09:25:36 PM : [iNST-SRX ] 02 50 17.A6.68 00.00.01 CB 11 00 LTONRR (00)

Wed 03/02/2011 09:25:36 PM : [standard-Group][17.A6.68-->Group=1] Max Hops=3, Hops Left=2

Wed 03/02/2011 09:25:36 PM : [ 17 A6 68 1] DON 0 Second Group Broadcast ON

Wed 03/02/2011 09:25:36 PM : [iNST-SRX ] 02 50 17.A6.68 00.00.01 CB 11 00 LTONRR (00)

Third Group Broadcast ON

Wed 03/02/2011 09:25:36 PM : [standard-Group][17.A6.68-->Group=1] Max Hops=3, Hops Left=2

 

I cannot explain why the ToggleLinc is doing this. Only devices that I have seen do this are RF only motion sensors and triggerlincs. This is the only wired device I’ve seen do this. The effect is to look like the toggle has been pressed On multiple times.

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LeeG Advanced

LeeG

Posted
Posted

johnmsch

 

I traced my ToggleLinc turning it On dozens of times. It never generates more than a single Group Broadcast On message per toggle press. It is a ToggleLinc Dimmer firmware 3A. You may have a defective ToggleLinc.

 

Lee

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johnmsch Experienced

johnmsch

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Posted

Thanks again Lee. I still have an extra ToggleLinc from my last Smarthome order, so I could swap this one out and see what happens. However, isn't there a way to do a reset on this switch? I'll go lookup the product sheet. I thought I had read that somewhere. Might be worth a try before trying another switch?

 

Also, this morning, while the fan was on, I flipped the paddle up once, and the lights blinked 5 times!

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LeeG Advanced

LeeG

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The ToggleLinc can be Factory Reset by pulling the air-gap switch, leaving the ToggleLinc unpowered for 10 seconds. Push the air-gap switch all the way in (depressed) until the ToggleLinc beeps.

 

After doing the Factory Reset issue a Restore Device (right click on device node in My Lighting tree) to restore the link database.

 

Another Event Viewer trace will indicate whether that corrects the multiple Group Broadcast messages. Since my ToggleLinc is producing the expected single Group Broadcast message I take this to be an issue with that specific ToggleLinc. Under normal circumstances the multiple Group Broadcast messages would not produce any adverse effects. Only when a Program is involved that is affected by ToggleLinc status and control would it be visible.

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johnmsch Experienced

johnmsch

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Ok, did the reset & restore. After testing the switch about 8 - 10 times, only once did the lights blink twice.

 

Now I'm having problems with two of the other switches I installed at the same time. Here is the program for one of them:

 

If
       Status  'Garage - Right Side' is Off
   And Control 'Garage - Right Side' is switched Off

Then
       Set 'Garage - Right Side' 250 (Beep Duration)
       Set 'Garage - Right Side' 250 (Beep Duration)
       Wait  1 second
       Set 'Garage - Left Side' Off
       Wait  1 second
       Set 'Garage - Rear' Off

Else
  - No Actions - (To add one, press 'Action')

 

This morning, I turned this switch off, waiting about a second, then turned it off again. I got about 8 or 9 double-beeps before the other two lights went off. Now I'm wondering if doing those beeps could be causing problems? I had only added beeps on all my new programs, just as a way to assure myself they were being run. I will test this over the weekend by removing all beeps from all programs and see if it makes any difference.

 

One other question. I was under the impression that when you create a program, everything was then done by the ISY. After doing the reset/restore procedure, it would appear that the actual program for that switch is being loaded in the switch itself. Is that correct?

 

Thanks[/code]

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LeeG Advanced

LeeG

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Posted
One other question. I was under the impression that when you create a program, everything was then done by the ISY. After doing the reset/restore procedure, it would appear that the actual program for that switch is being loaded in the switch itself. Is that correct?

All Program execution is done within the ISY. The switch is linked to the ISY so that the ISY is aware of the device turning On/Off but that link exists whether Programs use switch or not. The link also allows the Admin Console to show the correct device status.

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