rm1505 Posted September 8, 2011 Share Posted September 8, 2011 I just got a new ISY-99i with the X-10 software add-on. After completion of the first programs I tried to do a backup and got these error messages: Could Not Create Zip File Could Not Retrieve File/CONF/UDFLPL.XLM How can I correct that situation? Link to comment Share on other sites More sharing options...
oberkc Posted September 8, 2011 Share Posted September 8, 2011 Which firmware version of the ISY are you running? I think I saw that one of the latest versions had a known bug which precluded backup operations. Link to comment Share on other sites More sharing options...
rm1505 Posted September 8, 2011 Author Share Posted September 8, 2011 Thanks for the fast response. Where can I find the firmware revision? Here is my serial number: 015899 Link to comment Share on other sites More sharing options...
oberkc Posted September 8, 2011 Share Posted September 8, 2011 From memory (not certain). At the admin panel, check under help, about, (or similar). You should see version something like 3.1.6, or 2.8.16, or something like that. Link to comment Share on other sites More sharing options...
rm1505 Posted September 8, 2011 Author Share Posted September 8, 2011 Thanks again. I have v.2.8.16 Link to comment Share on other sites More sharing options...
LeeG Posted September 8, 2011 Share Posted September 8, 2011 I think the answer can be found in this post … viewtopic.php?f=25&t=6279&p=49452&hilit=UDFLPL#p49452 The suggestion is to open the Floor Plan and Save or telnet into the ISY and issue the command shown in one of the posts. Suggest reading through the entire topic. A few unrelated posts but most related to your symptom. Link to comment Share on other sites More sharing options...
rm1505 Posted September 8, 2011 Author Share Posted September 8, 2011 Thank you very much! I opened and saved the floorplan. I works now. Link to comment Share on other sites More sharing options...
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