Jump to content

Venstar Thermostat Unknown Device


barkster

Recommended Posts

Posted

I'm trying to program my thermostat so I can have a schedule but I think since it is showing as unknown device I don't get the options that I'm supposed to. I can't check status of cool/heat nor set temp. Model # is 2491T1E

 

Any help would be appreciated...

 

thermo.JPG

Posted

What revision of firmware are you using with your ISY99i?

Support for the 2491T was added in Beta 3.1.6

If you need to update it. 3.1.14 is the latest and recommended.

viewtopic.php?f=25&t=7575

 

Make sure you follow all the manual update instructions.

Like Java Cache clearing.

Posted

Whoa, major problem woke up this morning to try and create my thermostat program and every device shows no status or any info? Is this a bug, seems pretty major? I'm going to reboot but is this common?

 

status.JPG

Guest
This topic is now closed to further replies.

×
×
  • Create New...