MobiLinc (Android) No Device Status

[mmknox]

Hi,

 

I use MobiLinc on my iPhone and iPad and it works flawlessly. When I picked up an Android tablet, I was excited to see that it was available for that platform and bought myself a copy.

 

Unfortunately, it only partially works. I can see all of my devices, scenes etc. listed, and can control them, but it does not display the status, and in some instances, may show the status for only one or two devices (and it is usually the wrong status).

 

There is a little red icon with an "S" in it on the top right hand side which never turns to green. The icon on my iOS devices is always green.

 

If it matters, it is a WiFi-only Acer Iconia A100 (7" tablet) running Android v3.2.1 and I have the problem if I am at home on my own WiFi or roaming on another WiFi connection (i.e. both http and https connections).

 

Since my iOS devices work fine both home and away, and both over cellular and WiFi, I assume my ISY and router settings are not the problem.

 

Any thoughts on how I can fix this?

 

Mike

[InsteonNut]

Hi Mike,

 

The red indicator is telling us that MobiLinc is unable to make a full connection to your ISY and is defaulting to using the secure settings. Try this to troubleshoot:

 

- Reboot your android tablet.

- Verify it's connected to your local Wi-Fi.

- Using the tablet verify you can get to the webpage of the ISY by using the local IP address

- Launch MobiLinc and verify the Lighting controller IP settings.

- Verify the local IP and port are correct (no spaces after the ip or port)

- Set the connect method to HTTP (Local) and try syncing with the ISY.

 

Wes

[mmknox]

Thanks, Wes.

 

It turns out I had a small error in the Lighting Controller Settings page. I'm surprised that is worked at all with the wrong setting, but in any event, all is well now.

 

This is a really great product and one of my favorite iPhone, and now, Android apps!

 

Mike

[InsteonNut]

Thanks Mike!

 

Glad to hear it's all working for you again.

 

Wes