Triggerlinc not activating On/Off status in ISY

[ahwman]

I'm using several TriggerLinc's around the house and though they work perfectly, I've noticed that when they trigger a light in my case, the status of the light is not updated in my ISY-99i. Have I missed a setting?

 

Also peculiar, is that only one of my Triggerlinc's show status "Door Closed" as "On" while the other 6 show "-" as in no status for that field yet they're all jumpered/configured the same way. Perhaps I have a defective Teiggerlinc?

[LeeG]

How is the light being turned ON, with a Program or Scene?

 

If a Scene was the Scene created under the ISY or was the TriggerLinc linked to the light with the Set button. If the later the ISY would not know about it. If an ISY Scene was used to establish the link between the TriggerLinc and the light there is a communications problem between the TriggerLinc and the ISY PLM or there is a link record problem between the TriggerLinc and the ISY PLM such that the PLM does not see the TriggerLinc turning on the light.

 

If using an ISY Scene run Tools | Diagnostics | Event Viewer with Device communications events selected and see if the TriggerLinc state change message is reaching the PLM.

 

The TriggerLinc that is showing Closed ON means the TriggerLinc sent an ON when the TriggerLinc closed and the jumper on the TriggerLinc PC board is not connected. If the Opened node changes from On to Off to On then the jumper is now working and take it as a one time TriggerLinc failure. If the Opened node does not cycle On to Off to On the jumper is not working and the TriggerLinc is working in the alternate two node mode.