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Unable to add 2420M


jwelton2

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Posted

I just updated to ver .17 this morning and had a 2420M motion detector that was successfully added in ver .16 I deleted it from my new scheme because it was staying permananently on (was the same for ver .16). Now I am unable to add the existing device to ver .17

 

I pushed the set button and got the fast flash then add device (with the address)

On the 2420M I have the 5 jumper on, all others are off

 

any help will be appreciated

 

John

Posted

Sounds like the battery may be low with it being On all the time. This could also simply the result of the motion sensor being configured for On Only (no Off commands sent). Suggest a new battery and be sure it is near a Dual Band device. If there are tstat adaptors installed are any of them 2.1? They are known to cause RF issues.

 

Double check the Insteon address and be sure to select the Motion Sensor from the Device Type pulldown.

 

If it still does not work run Tools | Diagnostics | Event Viewer with Level 3-Device communications events selected. Run New INSTEON Device entering Address, Name and Device Type as motion sensor. Put the motion sensor into linking mode before clicking Ok on New INSTEON Device.

 

Post the event trace. That will show why the device will not add.

Posted

John

 

Thanks for the update. As an FYI for others, battery RF devices in general require the Device Type field pulldown be used to indicate the device type being added. Auto Discover does not work with battery RF devices.

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