bdw72 Posted March 13, 2012 Posted March 13, 2012 Just installed my ISY-99 and it seems to be acting up, it's always offline, I reboot it, and then it goes offline after a few minutes. Already added a switch, it took a while to finally show up in the ISY-99, now I am trying to install a Fanlinc module and it;s just not showing up. Help!!
oberkc Posted March 13, 2012 Posted March 13, 2012 "offline"? Please elaborate. Last I checked, fanlink was not supported. You will have to wait a bit longer for this.
bdw72 Posted March 13, 2012 Author Posted March 13, 2012 If i click on "tools", "Diagnostics", "System status" is reports back that it is not Active
bdw72 Posted March 13, 2012 Author Posted March 13, 2012 Also the status of my one and only switch is not being shown on the Admin console.
Brian H Posted March 13, 2012 Posted March 13, 2012 What does PLM Info/Status show in the tools diagnostics tests?
bdw72 Posted March 13, 2012 Author Posted March 13, 2012 I installed another switch and the ISY-99i cannot find it. I connect via mobilinc and i can see the device but it does not show up on the ISY-99 admin console. Everytime I check the console it says that it is not active. Do I have a defective ISY-99?
Brian H Posted March 13, 2012 Posted March 13, 2012 Are you running any Firewall or Antivirus programs? If you are. What software is it?
LeeG Posted March 13, 2012 Posted March 13, 2012 bdw72 Remove the power from the ISY, pull and reseat the SD card. See if that changes the Status to Active.
bdw72 Posted March 14, 2012 Author Posted March 14, 2012 Pulling the SD card and re-inserting seemed to fix it, Thank You Very Much!!!!
LeeG Posted March 14, 2012 Posted March 14, 2012 Every now and then the SD card becomes unseated during shipping and handling. Post again if needed. Thanks for the feedback.
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