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Cannot communicate with motion sensor

CJVann
in ISY994

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Posted

When opening the Admin Console, I often get a pop-up saying ISY can't communicate with a Motion Sensor. What is that an indication of? I thought MS's only communicated one way - Sense motion & send a command to ISY. Thanks!

  • Author

I just saw this happen again, so here are some more details. I changed the LED brightness on a KeypadLinc. After it saved the changes, it popped up, "Failed Communicating With: Cannot Communicate With Porch Motion Sensor(xx xx xx x). Please check connections." I was unable to reproduce this by duplicating the process. I also tried it on another KeypadLinc, which also has a LED status indicator for that same motion sensor; again, no pop-up.

It sounds like there is a pending update to the MS which the ISY tries to do any time it does an update to another device. Put the MS in linking mode, right click the MS node and select Write Updates to Device. That should clear it if it is a pending update.

  • Author

You are correct; MS is awaiting updates. Thank you!

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