light switch responds to isy but not scene

[flemingmike]

any ideas on how i can troubleshoot a switch that will turn on if isy tells it to, but if the isy scene tells it to it doesnt.

 

i have removed and readded the switch and removed all links. recreated the scene links from the controller to the switch.

[LeeG]

What type of switch and what ISY firmware?

[flemingmike]

isy 3.1.17

dual band switchlinc v.40

[LeeG]

I don't think the SwitchLinc Dimmer is an I2CS device.

 

To be sure right click the SwitchLinc node in the My Lighting tree, select Diagnostics | Show Device Links Table. When the display has completed click the Compare button.

 

Are the links as ISY expects?

 

If the link table is correct the problem sounds like a communications problem to the SwitchLinc location. Insteon Direct On/Off commands have a different retry pattern than an ISY Scene command.

 

The other possibility is the Scene Responder On Level for the SwitchLinc is set to 0% so a Scene On is really turning the device Off.

[flemingmike]

this is what i get when i do as you suggested.

 

OFF8: 00 00 00.00.00 00 00 00

[flemingmike]

the isy had the correct links. after restoring the device, it worked. thanks for showing me that step. i havent seen that yet.