JMC Posted December 20, 2012 Posted December 20, 2012 I installed several new devices and one, a 2486D (6 button) can't be added. The attempt fails with the "failed to identify insteon engine" error. Since the device seems to be operating normally from the keypad, I'm wondering if the address label is wrong. The other new devices have all added and are working with the ISY just fine. Is there a way for an ISY 99i to detect a connected device and report its address? I would really hate to remove and return it if a simple address search could fix the problem. mike
LeeG Posted December 20, 2012 Posted December 20, 2012 The best way to determine a device address is to manually Set button link it so some other device. In this case link the KPL as a Controller to say a LampLinc or ApplianceLinc and then do a Show Device Links Table of the LampLinc or ApplianceLinc. Normally the KPL address is the last address in the link database. After that be sure to do a Restore Device to the LampLinc or ApplianceLinc to get rid of the Set button link. This is one of the rare times a Set button link is Ok and it is immediately removed. Unless an 8 is being taken as B (or vise versa) it is more likely a comm issue exists at that KPL location.
JMC Posted December 20, 2012 Author Posted December 20, 2012 Thanks Lee, when I double checked I noticed that when I installed the KPL, the device I removed was a 2477D (dual band). I guess it had been carrying more of the communication load in that node than I realized. I put it back on that node, replacing a 2476D and all is fine. Just to be safe I linked the 2477D to the KPL manually and then added it back in to the network using the "keep existing links" option. That found the KPL (the address label was correct) and added it to the network automatically. The only times I manually link anything is to make sure that a controller reacts when a responder is activated by its own switch. mike
Recommended Posts