jjwinston Posted December 29, 2012 Share Posted December 29, 2012 Hi, I have a new 2486D and all of a sudden the B LED will not light. The button functions and my ISY reads it as on or off, but the LED will not physically light. I did a factory reset after unlinking the B LED, but to no avail. Could this be a hardware failure? Thanks! Jeff Winston Link to comment Share on other sites More sharing options...
LeeG Posted December 29, 2012 Share Posted December 29, 2012 If the button LED did not toggle On/Off after the factory reset (before the Restore Device) it is a defective device. If it works after the factory reset but not after a Restore Device the device will have to be Deleted, factory reset and added back to the ISY. Link to comment Share on other sites More sharing options...
jjwinston Posted January 2, 2013 Author Share Posted January 2, 2013 Thanks LeeG, This was the case. I just spoke with Insteon service and a replacement is on its way. Link to comment Share on other sites More sharing options...
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