jwilliams Posted February 1, 2013 Share Posted February 1, 2013 Am unable to add ApplianceLince through Admin Console ... New Insteon Device. Get error message "Cannot Determine Insteon Engine". ApplianceLinc is plugged into outlet within 10' of WAP. From Level 3 Diagnostics: Fri 02/01/2013 06:04:57 PM : [20 B8 DA ] Added to list of devices to link to ISY Fri 02/01/2013 06:04:57 PM : [iNST-TX-I1 ] 02 62 20 B8 DA 0F 0D 00 Fri 02/01/2013 06:04:57 PM : [iNST-ACK ] 02 62 20.B8.DA 0F 0D 00 06 (00) Fri 02/01/2013 06:04:58 PM : [iNST-SRX ] 02 50 20.B8.DA 1F.22.C2 2B 0D 02 (02) Fri 02/01/2013 06:04:58 PM : [std-Direct Ack] 20.B8.DA-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:04:58 PM : [iNST-TX-I1 ] 02 62 20 B8 DA 0F 10 00 Fri 02/01/2013 06:04:58 PM : [iNST-ACK ] 02 62 20.B8.DA 0F 10 00 06 ID-REQ (00) Fri 02/01/2013 06:05:07 PM : [iNST-TX-I1 ] 02 62 20 B8 DA 0F 10 00 Fri 02/01/2013 06:05:07 PM : [iNST-ACK ] 02 62 20.B8.DA 0F 10 00 06 ID-REQ (00) Fri 02/01/2013 06:05:16 PM : [iNST-TX-I1 ] 02 62 20 B8 DA 0F 10 00 Fri 02/01/2013 06:05:16 PM : [iNST-ACK ] 02 62 20.B8.DA 0F 10 00 06 ID-REQ (00) Fri 02/01/2013 06:05:20 PM : [20 B8 DA 0 ] Cannot determine device type Fri 02/01/2013 06:05:20 PM : [20 B8 DA 0 ] Failed to add device Fri 02/01/2013 06:05:20 PM : ---- Start: Generate Scenes from links ---- Fri 02/01/2013 06:05:21 PM : ---- End: Generate Scenes from links ---- Fri 02/01/2013 06:05:34 PM : [iNST-SRX ] 02 50 21.D3.E9 00.00.01 CB 13 01 LTOFFRR(01) Fri 02/01/2013 06:05:34 PM : [std-Group ] 21.D3.E9-->Group=1, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:05:34 PM : [ 21 D3 E9 1] DOF 1 Fri 02/01/2013 06:05:34 PM : [ 21 D3 E9 1] ST 0 Fri 02/01/2013 06:05:34 PM : [iNST-SRX ] 02 50 21.D3.E9 00.00.01 CB 13 01 LTOFFRR(01) Fri 02/01/2013 06:05:34 PM : [std-Group ] 21.D3.E9-->Group=1, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:05:34 PM : [iNST-DUP ] Previous message ignored. Fri 02/01/2013 06:05:34 PM : [iNST-SRX ] 02 50 21.D3.E9 13.00.01 CB 06 00 (00) Fri 02/01/2013 06:05:34 PM : [std-Group ] 21.D3.E9-->13.00.01, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:05:34 PM : [iNST-SRX ] 02 50 21.D3.E9 13.00.01 CB 06 00 (00) Fri 02/01/2013 06:05:34 PM : [std-Group ] 21.D3.E9-->13.00.01, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:05:34 PM : [iNST-DUP ] Previous message ignored. Fri 02/01/2013 06:05:36 PM : [iNST-SRX ] 02 50 21.D3.E9 00.00.01 CB 11 01 LTONRR (01) Fri 02/01/2013 06:05:36 PM : [std-Group ] 21.D3.E9-->Group=1, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:05:36 PM : [ 21 D3 E9 1] DON 1 Fri 02/01/2013 06:05:36 PM : [ 21 D3 E9 1] ST 255 Fri 02/01/2013 06:05:37 PM : [iNST-SRX ] 02 50 21.D3.E9 00.00.01 CB 11 01 LTONRR (01) Fri 02/01/2013 06:05:37 PM : [std-Group ] 21.D3.E9-->Group=1, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:05:37 PM : [iNST-DUP ] Previous message ignored. Fri 02/01/2013 06:05:37 PM : [iNST-SRX ] 02 50 21.D3.E9 11.00.01 CB 06 00 (00) Fri 02/01/2013 06:05:37 PM : [std-Group ] 21.D3.E9-->11.00.01, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:05:37 PM : [iNST-SRX ] 02 50 21.D3.E9 11.00.01 CB 06 00 (00) Fri 02/01/2013 06:05:37 PM : [std-Group ] 21.D3.E9-->11.00.01, Max Hops=3, Hops Left=2 Fri 02/01/2013 06:05:37 PM : [iNST-DUP ] Previous message ignored. Link to comment
LeeG Posted February 1, 2013 Share Posted February 1, 2013 Plug the ApplianceLinc into the same plug point as the PLM and try again. The ApplianceLinc is not a Dual Band device so nearness to an Access Point does not mean much. The ApplianceLinc is an I2CS device which did respond to the initial request to indicate type of engine but did not respond to commands after that. What does Help | About show for Firmware and UI levels? Link to comment
jwilliams Posted February 1, 2013 Author Share Posted February 1, 2013 Help | About = v3.3.9 I can't plug an ApplicanLinc and PLM into a single outlet. Not physically possible. Use power strip? Outlets each are plugged into now are in same room, on same circuit. Sure it will make a difference to park them next to each other in a power strip? Link to comment
jwilliams Posted February 1, 2013 Author Share Posted February 1, 2013 Power strip idea worked. Thank You. Link to comment
LeeG Posted February 1, 2013 Share Posted February 1, 2013 I suggest moving to 3.3.10 as that is now the latest Official release. After the upgrade make sure Help | About shows 3.3.10 for both Firmware and UI. A Power Strip is fine if absolutely sure it has no surge/noise suppression. If power strip contains either it will make the situation worse. Link to comment
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